Botanical Ritual / support

Tell us where the theme stopped behaving.

Include the store, the affected page and clear steps. The first reply should begin solving the issue, not ask you to repeat the basics.

Theme support includes

  • Installation and theme-setting guidance
  • Help using documented Botanical Ritual features
  • Reproducible theme defects and compatibility maintenance
  • Clarification when Shopify configuration affects the result

It does not include

  • Custom features or bespoke design changes
  • Store administration, product entry or copywriting
  • Photography or third-party app configuration
  • Repairing code changed outside the supplied theme

Use this form only for theme support. Do not include passwords, payment information, customer data or access tokens. See the Privacy Policy.